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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will appear. It comprises detailed information about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of instructional video clips explaining how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive FAQ section, which contains questions asked by actual customers and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of customer service technicians available 24-7 and ready to help you with any problem. Each trouble ticket you open will be responded to within one hour (the average ticket response time being about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255527

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com